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Accessibility Statement

Last Updated: January 2026

Our Commitment

The Gap Strategist™ is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

We have implemented the following measures to ensure accessibility of thegapstrategy.com:

Alternative text for images
Keyboard navigation support
Visible focus indicators
Proper heading structure
Form labels and instructions
Skip navigation links
ARIA labels for screen readers
Sufficient color contrast
Responsive text sizing
Semantic HTML markup

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

thegapstrategy.com is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:

  • Third-party content: Some embedded content from third-party providers may not be fully accessible. We are working with our vendors to improve this.
  • PDF documents: Some older PDF files may not be fully accessible. We are in the process of updating these documents to meet accessibility standards.
  • Video content: We are working to add captions and transcripts to all video content.

Feedback and Contact

We welcome your feedback on the accessibility of thegapstrategy.com. Please let us know if you encounter accessibility barriers:

Email:

[email protected]

We try to respond to accessibility feedback within 2 business days.

Technical Specifications

Accessibility of thegapstrategy.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • CSS3
  • JavaScript
  • WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

The Gap Strategist™ assessed the accessibility of thegapstrategy.com by the following approaches:

  • Self-evaluation
  • Automated testing tools
  • Manual keyboard navigation testing
  • Screen reader compatibility testing

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:

U.S. Department of Justice

Civil Rights Division

950 Pennsylvania Avenue, NW

Washington, DC 20530

File an ADA Complaint